Assistant Store Manager
Location: Chelmsford (CM1 3AG)
Salary & Benefits
£29,540 per year + quarterly bonus + excellent benefits
Join a supportive team where your contribution is recognised and rewarded.
What you'll receive:
- Competitive annual salary
- Quarterly team bonus (typically averaging 10–12%)
- Annual salary reviews
- Generous pension scheme
- Sharesave scheme
- Free on-site parking
- Long-service reward vouchers
- 28 days' holiday, increasing with service
- An extra day off for your birthday
- Enhanced parental and adoption leave packages
- Discounted gym memberships
- Paid volunteering day each year
- Regular social events and team activities
Work-Life Balance
We understand that having time for life outside work matters.
Working pattern:
- 40 hours per week
- Any 5 days from 7
- Fair and advanced rota planning
- You won't be expected to work every weekend
- Predictable schedules to help you plan personal commitments
Shift times:
Weekdays
- 8:15am – 4:45pm, or
- 9:15am – 5:45pm
Saturday
Sunday
Training & Career Development
No storage industry experience? No problem.
From your first day, you'll receive:
- A comprehensive induction programme
- Ongoing coaching and mentoring
- Support from a dedicated Learning & Development specialist
- Access to e-learning and classroom-based training
- Clear career progression opportunities
- Guidance from an experienced management team
Whether you're looking to build new skills or develop a long-term career, we'll support your growth.
About the Role
This is a varied, customer-focused position where you'll help people during important life moments such as moving home, renovating, travelling or needing extra space. You`ll be working closely with the Store Manager to help drive success of store performance and your teams development.
This is not a warehouse role. Click the below links to find out more.
You'll spend most of your time helping customers, finding solutions and ensuring the store runs smoothly.
Key responsibilities:
- Leading from the front with your team
- Encourage a positive and flexible approach to daily management of the store/team
- Managing, recognising and rewarding your team whilst maximising the performance of your store
- Identify the potential of your team to ensure a strong pipeline of talent
- Ownership of store financial contribution in order to drive sales and control costs
- Providing friendly, professional customer service in person, by phone and email
- Understanding customer requirements and recommending suitable storage solutions
- Building positive relationships with customers and your team
- Supporting the day-to-day running of the store
- Working closely with colleagues to create a positive team environment
- Take responsibility for all aspects of store operations in the Store Managers absence
Physical requirements:
Some light physical activity is involved, such as moving equipment and carrying out store checks. Full training and equipment are provided.
About You
We're looking for someone who:
- Is proactive, takes initiative and enjoys working closely with others to deliver strong results
- Enjoys helping people and providing excellent customer service
- Is confident communicating face-to-face, over the phone and by email
- Likes working as part of a team
- Can stay organised and manage multiple tasks
- Has a positive, can-do attitude
- Is comfortable using computer systems
- Takes pride in maintaining high standards
Could This Be the Right Role for You?
Ask yourself:
- Do you enjoy talking to customers and finding solutions to their needs?
- Are you looking for a role with predictable hours and genuine work-life balance?
- Would you like clear opportunities for training and career progression?
- Do you enjoy working in a supportive team environment?
- Are you motivated by bonuses and rewards for success?
- Do you want a role that combines customer service with variety and responsibility?
If so, we'd love to hear from you.